How to Write Procedures Employees Can Actually Follow

Most employees will not read long and detailed procedures. The longer and detailed they are, the less likely they will even consider skimming the document. The purpose of a procedure is to ensure employees follow and perform the steps of a process so there are fewer errors and that each person following the procedure performs […]

The Technique that Guarantees a Better Training

We see it all around us. Social media cues us into what captures someones attention…amazing visuals! We are much more drawn to visuals than ever before. Not only are we drawn to images that can capture a thousand words, people retain the imagery better than words describing the same thing. So why not use the […]

Onboarding with Standard Operating Procedures

The process of on-boarding an employee with Standard Operating Procedure (SOP) training is one that many regulated organizations have to do. I am even more familiar with how every organization has a method to document that the new employee “read and understood” each SOP. We want to prove to the auditors that we performed our […]

Critical Thinking as a Training Tool

Developing the critical thinking skills of a employee can be vital to the individuals success and in turn can be of value to the business. Training in the professional setting requires that facts be given by the trainer but comprehension of the training content must be assessed but not solely on the retention of the material learned. Critical thinking in […]